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Are You Ready For Management? 6 Questions To Ask Yourself
There’s a management position open in your department. You’ve been there for a couple of years and you love...
Beyond The Bathroom Amenity : What’s Next For Hotels
Where is the hotel amenity as we know it today headed? Let’s decide first on what exactly an amenity is.
Is it the brand-name gym on site? The shampoo and conditioner in the shower? The free slippers tucked under the bed
during turndown service—or the turndown service itself? Or is it the champagne and roses package, available for purchase
at the concierge desk on Valentines Day? Really, it’s all of the above. A hotel amenity is any item or service the hotel
offers that contributes to the overall guest experience. Once an industry specific term, the word amenity is on the tip
of every potential guest’s tongue in today’s ultra competitive and well-informed market
5 Tips For Running Effective Meetings
We’ve all been there: suffering through a seemingly endless meeting while colleagues release audible sighs...
Decoding The Dress Code: The 4 Levels Of Business Attire
The situation: you’ve been invited to a business event and the dress code is “business professional,” or you...
Pure Success: How To Develop A Beach Club Brand
Beltrán Álvarez de Estrada, CEO of Puro Group, welcomes hosco.tv to Puro Hotel in Palma de Mallorca to talk...
The Art Of The Resignation Letter – A Checklist For Checking Out
Let’s admit it: sometimes it feels really good to quit. You may be ready to jump on your desk and scream,...
Legendary Concierges: Unlocking The History Of Les Clefs d’Or
According to Les Clefs d’Or International’s official website, the organization is “an international network of men and women with common interests and goals. They have their own mystique, a combination of their expertise sources of inside information, intelligence and communication.” So where does this so-called mystique come from? Well, first of all, it hides behind those gleaming golden keys, crossed prominently on the lapels of any member concierge’s uniform or suit. According to the organization, the keys (les clefs in French) symbolize
Dos And Don’ts For First-Time Managers
Have you landed your first management position? Congrats! It’s a career milestone. It means you’ve proved...
Handpicked Hotels: How Kempinski Finds New Properties
Mike Haemmerli, Kempinski’s SVP of Development, sits down with hosco.tv to talk about his role in growing...
A Human Adventure: Bringing The Peninsula Paris To Life
Nicolas Béliard, GM of The Peninsula Paris, sits down with hosco.tv to talk about what it’s like to manage...
Networking Follow-Up: How To Stay In Touch
If you’ve just come away with a few new contacts stored in your phone after a networking event, congratulations! You’ve successfully networked. But now what? Don’t let the contact go cold — you need to do something with those email addresses and phone numbers and not just let them collect virtual dust in your list of contacts.
Convincing The Unconvinced: What It’s Like To Work For A Global Travel Distributor
With over 21 years in business as a wholesale travel provider and offices in over 30 countries worldwide,...