Hospitality industry insider Alina Dushka on life in Dubai


Meet Alina Dushka, a young hospitality professional working as a receptionist at The Arts Club Dubai. Coming from Europe and finding her footing in the thrilling and diverse landscape of Dubai's hospitality industry, Alina's journey is one of growth, discovery, and inspiration.

In this interview, she shares her experiences of adjusting to a new cultural environment, the innovative and dynamic work culture, and the unique aspects that set Dubai's luxury hospitality scene apart from the rest. 

Are there any notable differences in the hospitality industry in Dubai compared to your home country in Europe? If so, what are they? 

The major difference in the hospitality industry compared to Europe is the multicultural environment. Also there is a huge sector of customers who come specifically from Africa, Middle Eastern countries and South-East Asia. Their demands and needs are constantly targeted by the hospitality sector in Dubai.

Thus, people who come from Europe should be prepared to experience a different approach to the day to day service. However, networking opportunities on a global scale arise, making the experience rewarding and fulfilling in Dubai's vibrant international hospitality hub. There are limitless opportunities for further career growth, and who knows, the majority of those people probably will end up being your friends in the future or pursue a career together.

Ready to make the move to the lap of Middle Eastern luxury? Check out the job opportunities in Dubai available on Hosco today!

What challenges did you face when adapting to the cultural and social norms in Dubai, and how did you overcome them? 

Adapting to the cultural and social norms in Dubai was definitely an eye-opener! Coming from Europe, where things can be more laid-back and casual, I had to adjust my mindset quite a bit. The Middle East has its own unique charm, but it's definitely something different compared to Europe. Understanding and respecting religious practices during Ramadan took time, but I embraced the beautiful sense of community it fostered. 


Navigating interactions with people from diverse backgrounds required learning cultural etiquette and staying open to new experiences. Making friends with locals and fellow expats helped me embrace the Middle Eastern way of life. It was a learning journey, but I came to appreciate and respect the differences, connecting with people from all walks of life in this incredible experience. 

In your opinion, what are the key strengths of the Dubai luxury hospitality sector that sets it apart from other countries? 

The Dubai luxury hospitality scene is simply on another level compared to other countries. They've got this unique blend of jaw-dropping architecture and mind-blowing customer experiences. The hotels over there are like something out of a dream - just look at the Burj Al Arab and Atlantis, The Palm. 

What's cool is that Dubai knows how to cater to everyone, no matter where you're from. It's a melting pot of cultures, and they embrace that diversity. And let's not forget how convenient it is for travelers - great airports and connections make it a breeze to get there. But what really sets Dubai apart is their constant drive to be the best in the industry.

How would you describe the overall work culture and environment in the hospitality sector in Dubai? 

Coming from Europe, the middle eastern work culture might look a bit overwhelming at first. However, the multi-cultural fusion encourages learning from one another, respecting differences, and celebrating cultural festivals and traditions. 

Despite language barriers, this setting promotes creativity and innovation in conveying messages. To be precise regarding the working environment, most of the hospitality sector will have a 48 hour working week. Depending on the contract it can be 5 or 6 days at work per week. Hotels & restaurants across the city are relatively new. Thus, you don’t have to worry about lack of facilities or unsuitable working conditions. 

Can you share any memorable experiences or interactions you've had with guests or colleagues that highlight the unique aspects of working in Dubai? 

The overall experience working in Dubai was memorable itself. However, the cultural diversity of guests has not only broadened my horizons but also taught me to appreciate the beauty of global connections. It's incredible to witness how people from different backgrounds come together to create cherished memories. 

The support and empowerment given by all the colleagues at the workplace is irreplaceable. We had our ups and downs but all the laughs and positive moments we had would definitely encourage me to persuade a Hospitality career in the future. 

What opportunities for career growth and development have you found in the hospitality industry in Dubai that you can’t find in other destinations? 

Dubai's hospitality industry offers some serious opportunities for career growth that you won't find elsewhere. First off, the place is booming, and that means tons of job openings in all sorts of roles. You can move up the ladder pretty fast here as long as you are motivated to work hard. 

Dubai being a major global hub means you rub shoulders with big shots and make connections that can take your career places. And the best part? They regardless where you come from; hard work gets recognized, and you can make it big no matter your background. If you're looking for professional growth, Dubai's hospitality scene is where it's at. 

How has your experience working in Dubai impacted your personal and professional growth?

Personally, I've become more open-minded, adaptable, and appreciative of diverse cultures, thanks to interacting with people from all over the world. 

Professionally, Dubai's focus on innovation and excellence has sharpened my skills and kept me on the cutting edge of the industry. The fast-paced environment taught me to think quickly and creatively tackle challenges. 

If I were to move and work in luxury hospitality elsewhere, this experience would be a valuable asset. Handling international clientele, working with top-notch technology, and thriving in Dubai's competitive industry would make me a highly sought-after candidate. The confidence gained from such an environment and the ability to adapt to any cultural setting would be a great advantage in excelling in luxury hospitality destinations worldwide. 

How do you see the future of the hospitality industry in Dubai, and what potential opportunities or challenges do you anticipate? 

The future of Dubai's hospitality industry looks extremely promising with exciting opportunities. The focus on technology will make guest experiences mind-blowing. Retaining top talents and attracting more skilled Hospitality employees will be a priority in order to keep up with all the modern trends. 

Staying flexible is key with global and regional politics in play. But, with an eye on what guests want, adding a personal touch, and prioritizing safety, Dubai's hospitality scene is set for success and will keep shining in the upcoming years.

If working in a top-end luxury destination is on your career bucket list, check out the open positions In Dubai available on Hosco and start the next step of your exciting hospitality journey today!



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