The operations director of a hotel is the person that keeps everything running smoothly. They deal with everything from IT to plumbing, F&B to housekeeping, job training and career development. In this interview Ross Aitchison, operations director at one of the...
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We address the most pressing issues for young hospitality professionals via exclusive interviews, in-depth interviews with experienced industry veterans. All your tough hospitality questions, answered by experts.
Director of International Sales: An Interview with Ozgur Yucesan
Ozgur Yucesan is the perfect example of how fast you can progress in your hospitality career if you are passionate and dedicated about your work. After traveling the world to build his experience working as a hotel sales manager, he’s now the Director of International...
Guest Relations Manager Valentine Carriere: “Network, network, network”
Valentine Carriere has been working in hospitality for nearly a decade and has real passion for the industry. Her current role is guest relations manager for Hôtel Le Meurice, a palace level establishment, in Paris. She recently joined us for a discussion about the...