Where is the hotel amenity as we know it today headed? Let’s decide first on what exactly an amenity is.
Is it the brand-name gym on site? The shampoo and conditioner in the shower? The free slippers tucked under the bed
during turndown service—or the turndown service itself? Or is it the champagne and roses package, available for purchase
at the concierge desk on Valentines Day? Really, it’s all of the above. A hotel amenity is any item or service the hotel
offers that contributes to the overall guest experience. Once an industry specific term, the word amenity is on the tip
of every potential guest’s tongue in today’s ultra competitive and well-informed market

Beltrán Álvarez de Estrada, CEO of Puro Group, welcomes hosco.tv to Puro Hotel in Palma de...

According to Les Clefs d’Or International’s official website, the organization is “an international network of men and women with common interests and goals. They have their own mystique, a combination of their expertise sources of inside information, intelligence and communication.” So where does this so-called mystique come from? Well, first of all, it hides behind those gleaming golden keys, crossed prominently on the lapels of any member concierge’s uniform or suit. According to the organization, the keys (les clefs in French) symbolize

Nicolas Béliard, GM of The Peninsula Paris, sits down with hosco.tv to talk about what it’s like...

Thinking of launching your own company? Entrepreneurship is full of excitement, risk and--if all...

Join Hosco as we sit down with La Fourchette Co-founder and CEO, Bertrand Jelensperger, at his...

Who wouldn’t want to find work on an ocean liner and start listing “island hopping” as a daily job responsibility—right? Well, not so fast. We at hosco.plus were curious to find out what working on a cruise ship is really like, so we asked around. We talked to a former waiter, a former pastry chef, a current chef and a recruiter for an agency that specializes in placing cruise employees. While opinions varied, we got some great feedback about what to expect if you decide to set sail and embark on a new career path, as well as what the application process is like.

Imagine being born into the world as a sheep farmer and leaving it as the ultimate symbol of luxury, wealth and glamour. Chances are slim that this could happen even in today’s modern, globalized world, but in Europe during the 19th century, it was all but unheard of. And yet, César Ritz, born in 1850 into a distinctively non-ritzy, mountain farming family in Switzerland, the youngest of 13 children, did precisely that. In fact, César Ritz transformed luxury hospitality to such a degree that his last name now has its very own entry in the dictionary, defined as “ostentatious luxury and glamour.”